This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted.
We are seeking a motivated and service-oriented Help Desk/Desktop Support Specialist to provide high-touch IT support in a professional services environment. This is an entry-level, client-facing role that involves both in-person and remote support responsibilities. The ideal candidate is eager to learn, well-presented, and comfortable interfacing with senior professionals in a fast-paced, high-visibility setting.
Provide onsite IT support across two primary office locations (Stamford, Connecticut and New York City, plus 1 remote day)
Set up and troubleshoot desktops, laptops, A/V equipment, and peripherals
Support remote employees and manage overflow tickets through the help desk platform
Escalate unresolved technical issues to senior engineering resources
Collaborate with office leadership and end-users to resolve IT concerns promptly
Identify and document recurring issues and recommend improvements to enhance support delivery
Windows OS and Microsoft Office 365 Suite
Active Directory (basic familiarity preferred)
Help desk/ticketing systems (e.g., ServiceNow, Zendesk—training provided)
Basic understanding of networking concepts is a plus
Shadow and train with senior support engineers
Become proficient in the ticketing platform and internal workflows
Develop familiarity with the office environment, systems, and key users
Build relationships with stakeholders to ensure effective support delivery
Start managing both in-person and remote support requests
Gain exposure to more complex infrastructure and networking support
Build a reputation as a trusted on-site resource for executive users
Access mentorship from senior IT professionals
Develop skills applicable to enterprise support and long-term IT career paths
0–3 years of post-college experience in IT support or help desk roles
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal skills
Professional demeanor and ability to interact with executives
Willingness to work hands-on with desktop setups and hardware support
Motivated by professional development and learning opportunities
...distribution center, and expanding corporate headquarters. In addition, vineyard vines is carried in major department stores such as Nordstrom and Bloomingdales as well as numerous specialty boutiques across the US. vineyard vines was founded on a state of mind that...
...the LA2028 Olympics, to industrial facilities for GE and Rolls-Royce, to headquarters and workplaces for NASA, Unilever, Sony Music, DirecTV, Box, Inc. and many Fortune 500 companies. The responsibilities of this position include, but are not limited to: Collaborate...
About the job Work From Home Remote Data Entry Operator The Data Entry Operator enters data from images into the data capture system. Inputs... ...Entering new business as time permits No prior experience is required, however, the ideal applicant will have previous...
...position will report directly to the Director, Customer Success EMEA. You will be joining a... ...at a SaaS company in the CRM, data services space or financial services clients.... ...health and happiness. Team Connection: Virtual team-building activities and socials to...
JOB SUMMARY This is a Night Warehouse Position Hours : Sun-Thurs 5pm until completion This is an Operations position responsible for supervising the activities associated with night warehouse operations. Responsibilities include, but are not limited to, the supervision...