Coastal Hospice delivers compassionate pain management and expert medical care to patients facing terminal illness. Our dedicated team of care professionals and volunteers provides support to families and communities when they need it most. Are you ready to change lives with your skills and compassion? Apply for a rewarding career with Coastal Hospice today!
This role will be based in our Coastal Hospice Hazlehurst location.
Job Summary:
Works with the Director to oversee all clinical operations and to ensure compliance with quality standards, laws, and regulations related to patient/client care. Contributes to the total organization and philosophy for Hospice Care.
Essential Functions:
• Supervise and foster a professional work environment conducive to achieving employee goals, including training and educational resources.
• Provides orientation and training to employees.
• Oversees clinical operations to ensure compliance with federal, state, and local laws, as well as the company’s policies and procedures (e.g., chart audits, management of physician orders).
• Participate in clinical and operational Quality Assessment and Performance Improvement (QAPI) activities and reporting on quality benchmarks.
• Assists with ongoing in-service education for home health aides/CNAs to meet annual requirements.
• Provides assistance and counseling to coordinators and clinicians to assist them in continually improving all aspects of hospice care services.
• Promotes hospice referrals in the health care community..
• Promote business growth by delivering information, education, and support to our team members and referral sources in the community.
• Ensures admissions are completed within the company’s guidelines for same-day admissions.
• Conduct necessary clinical visits to meet patient needs.
• Participates in an on-call rotation for clinical visits, including evenings, weekends, and holidays.
Additional Responsibilities:
• Performs other duties as assigned or requested.
• Conforms to all applicable Agency policies and procedures.
• Participates actively in continuing education and in-services.
• Maintains confidentiality of business trade practices
• Assumes accountability for reporting incidents and complaints according to Agency policy.
Knowledge / Skills / Abilities:
• Demonstrates excellent supervisory skills in accordance with Agency’s policies and applicable laws.
• Ability to work under pressure with multiple tasks, changing priorities, and meeting short deadlines.
• Ability to respond to common inquiries or complaints, regulatory agencies, or members of the business community.
• Time management
• Cooperative attitude
• Advanced written and verbal interpersonal communication
• Excellent organizational skills and attention to detail.
• Ability to travel both locally and out of town.
Age-Related Competencies:
Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.
Information Management:
Treats all information and data within the scope of the position with appropriate confidentiality and security.
Risk Management:
• Cooperates fully in all risk management activities and investigations.
• Keeps abreast of changes in health care law.
• Maintains Agency/program compliance with local, state, and federal laws as well as state accreditation standards.
Minimum Position Qualifications:
• Education:
RN license is required;
• Experience:
Three years of current Hospice experience preferred. One year’s experience as a nursing supervisor.
• License:
Position requires a valid driver's license and auto insurance.
Environmental Conditions:
Works under a variety of conditions in facilities and offices; ability to work flexible schedule, ability to travel locally; some exposure to unpleasant weather. Tasks may involve exposure to bloodborne pathogens; moderate stress and emotional demands.
Physical Requirements: Sitting and standing is required. Requires ability to always handle stressful situations in a calm and courteous manner. Requires working under some stressful conditions to meet deadlines and agency needs. Ability to travel to patients’ homes. Medium physical activity and may require lifting or carrying up to 50lbs.
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