Risk Operations Analyst Job at Global Channel Management, Inc., Santa Clara, CA

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  • Global Channel Management, Inc.
  • Santa Clara, CA

Job Description

Risk Operations Analyst needs 1-3 years of fraud and risk investigation operations experience preferably in ecommerce, payments or financial services..

Risk Operations Analyst requires:
-Strong data analysis and investigative skills.
-Puts a high value on accuracy and completeness of work including case notes, customer due diligence, and fraud investigations.
-Has the ability to communicate clearly, and effectively with customers while investigating suspicious activity.
-Possesses excellent organizational and time management skills - must possess ability to prioritize and balance multiple tasks simultaneously while meeting agreed upon deadlines.
-A proven ability to learn and adapt to new processes and follow standard operating procedures.
-Excellent problem-solving skills.
-Thrives in a fast-paced environment.
-Independent decision maker with the ability to confidently back up actions.
-Experience in reviewing new and existing accounts for potentially fraudulent activity while adhering to risk and compliance requirements.
-

Risk Operations Analyst duties:
-Conduct KYC due diligence and fraud reviews when assessing new customer accounts for risk exposure.
-Contact customers as needed regarding missing documentation or clarification about verification documents.
-Successfully able to review and analyze newly onboarded customer accounts and relevant documentation in a high paced environment within established SLAs.
-Keen eye to detecting red flags and making good judgment decision with minimal supervision.
-Identify, research and highlight trends relating to risk management.
Employment Type: Full-Time
Salary: $ 31.00 Per Hour

Job Tags

Hourly pay, Full time,

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