Reports to: Store Manager
Status: Part-time/Hourly/Non-exempt
Reviewed: January 2019
SUMMARY: The Barista ensures that the mission, principles, and Scooter's touchstones are carried out,
embraced, and modeled. The Barista must have a positive attitude, be passionate about the food and
beverage industry and enjoy working with people. The Barista plays a key role in Scooter’s energetic
team of food and beverage enthusiasts who are driven to provide excellent customer service.
ESSENTIAL FUNCTIONS:
o Makes and serves specialty coffee and tea beverages
o Adheres to recipes and presentations for food and beverage items
o Speaks and interacts with both new and regular customers
o Understands appropriate up-selling techniques
o Maintains a clean and sanitized work station
o Follows health and safety guidelines
o Performs other functions as directed
QUALIFICATIONS AND REQUIREMENTS:
• Education and Work Experience
o Must be at least 15 years old
o 1+ years of customer service experience preferred
• Skills, Knowledge and Abilities
o Must be able to deal professionally and tactfully with customers and co-workers at all times
o Must have good interpersonal communication skills
o Must work efficiently in a quick-paced environment requiring multi-tasking and prioritization
o Must be able to work a flexible schedule
o Must be punctual, dependable and reliable
o Must be able to contribute to a positive team environment
• Physical Capabilities Required
o Most physical exertion is in the ‘low’ range, requiring exertion of less than 5 pounds of force
fairly regularly; however, may occasionally require exertion of up to 25 pounds.
o Job includes major amounts of reaching, standing, walking, talking and hearing
o Must have a sufficient visual acuity to determine accuracy, neatness and thoroughness of work
assigned to employees, and to make general inspections of the work area
o Environmental conditions include a mild to moderate noise leve
INTRODUCTION A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development. With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted...
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